June 18-22, 2018
The Mirage, Las Vegas

Media Partners

Media Partner

CCW Digital
Website: http://www.callcenterweekdigital.com

Formed through the union of Call Center Week, the world’s largest and most influential customer service event, and Customer Management IQ, the world’s largest and most influential customer service online platform, Call Center IQ reigns as the most significant community, resource hub and advisory for call center and customer experience... Read More

CCW Official Event LinkedIn Group
Website: https://www.linkedin.com/groups/119551

Attending CCW? Make sure to join the official event LinkedIn Group and receive weekly announcements featuring event updates, new industry content, and more.... Read More

Website: http://www.crmxchange.com

CRMXchange has developed unique industry insights into the business intelligence and professional programs required for successful operations. Known by our audience as the “event site,” we are experts in Webcast hosting. Visitors to the site can participate in over 100 yearly interactive educational webinars. Register free with CRMXchange to... Read More

Website: http://www.swpp.org

The Society of Workforce Planning Professionals (SWPP) is a global organization devoted to facilitating education and networking opportunities among workforce planners.SWPP provides its membership with a variety of services, including:• Member-only access to certain areas of the SWPP website • E-mail Tip of the Week• Quarterly... Read More

Do you want to Sponsor this event? Find out more here

Call Center Jobs
Website: http://www.callcenterjobs.com

Founded in 1998, CallCenterJobs.com is a leading “niche” employment resource for experienced Call Center and Customer Service professionals. More than a typical job board, CallCenterJobs.com is guided by a management team that possesses 20+ years of industry experience and has deep roots within the call center community. Our site boasts the... Read More

Call Center Managers Guru
Website: http://www.linkedin.com/grp/home

Call Center Manager Guru's LinkedIn Group is for Managers who have "out of the box" to be called - the BEST of the BEST.This group is for ideas.. suggestions.. theories... Read More

Contact Center Pipeline
Website: http://www.contactcenterpipeline.com/

About Contact Center Pipeline: Contact Center Pipeline is a monthly instructional journal focused on driving success through effective contact center management. Each issue contains informative articles, case studies, best practices, research and coverage of trends that impact the customer experience.... Read More

Customer Care Management
Website: http://www.linkedin.com/grp/home

The Customer Care Management group focuses on bringing your peers from the larger community together to discuss ongoing issues and trends in the Customer Care industry. There are a wide variety of statistics available which show that ways in which customers expect pre and after sales service have long term impacts on sustainability and revenue of... Read More

Do you want to Sponsor this event? Find out more here

Connections Magazine
Website: http://www.connectionsmagazine.com

Connections Magazine is the premier print magazine for the teleservices contact center industry and is the prime source for call center news, information, and articles. Their Website, www.connectionsmagazine.com, is a 1,500-page resource, full of useful industry articles, papers, literature, and resources. Connections Magazine is distributed to... Read More

Customer Care Network
Website: http://www.linkedin.com/grp/home

The Customer Care Network brings together over a group of over 10,000 social-savvy customer care experts worldwide and several leading brands.  The discussions are moderated by dutch customer experience leader and customer care blogger, Marco Houthuijzen. It also included a group of authors/consultants who are influential in this space and widely... Read More

Enterprise Management 360˚
Website: http://www.em360tech.com

Keeping busy executives up to date with reports on the latest IT trends, presenting views from expert analysts and solution providers; EM360° offers specialist coverage making it the comprehensive guide for all aspects of organisational IT. With an established medium for editorial and online resources, we serve a global audience of C-level... Read More

Telecom Reseller
Website: http://www.telecomreseller.com

Telecom Reseller is your source for news, information and insight on Unified Communications, Cloud and Collaboration. We report extensively on enterprise grade cloud, mobility, Skype, WebRTC and on prem based solutions. Our eBulletins, podcasts, broadcasts, online and print editions reach over 40,000 qualified readers. For a free subscription... Read More

Do you want to Sponsor this event? Find out more here

Fast Leader
Website: http://www.fastleader.net

The Fast Leader Show is a weekly podcast created to help you move onward and upward faster in your career and life. Each week, well-respected industry leaders and special guests share their personal stories, share insights, strategies, and lessons learned to help you lead an effective and efficient operation. We deliver to you tips, quotes, and... Read More

Website: http://www.cmswire.com/

CMSWire.com publishes daily news, analysis, interviews and best practices focused on Customer Experience Management, Digital Marketing, Enterprise Collaboration and Information Management. Follow us on Twitter @cmswire or join our mailing list for access to exclusive reports, white papers and... Read More