Exclusive Interview with Chip Conley
"In the context of business, it is sticking to the idea that some companies have a certain 'magic' about them, such that people when they're there, whether they're an employee, customer or investor...can feel the magic. Everything goes better. It's a more transformative experience."
-- Chip Conley, Airbnb's Head of Global Hospitality and Strategy on "mojo" in the business world.
Airbnb's Conley, who is also the founder of Joie de Vivre Hospitality and author of "Peak: How Great Companies Get Their Mojo From Maslow," will be sharing the secret to creating the magic as a presenter at the forthcoming 17th Annual Call Center Week.
In advance of that presentation, he joined Call Center IQ's Brian Cantor for an exclusive interview.
Listen to the interview -- then register for Call Center Week to secure your chance to learn and network with this disruptive thought leader.
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