2017 CCW Conference & Agenda


Connect with over 2,000+ customer care professionals and 200+ solution providers as they explore the most cutting edge technologies and formats transforming the future of the contact center community! 


Take a look at what's new for 2017!

  • Customer-Centric Transformer Keynote: Tom Weiland, VP of Worldwide Customer Service, Amazon
  • Experience CCW University: Future Leaders  Lab Certification Program
  • A new spin on workshops: Gain the end-user's perspective
  • Lunch and Learns broken down by industry so you can connect for meaningful conversations
  • A reimagined expo hall with 3 technology pavilions
  • ... & more!

Below is a list of our premium sponsors:

10711.011 Genesys new  ServiceNow  10711.011 Hexaware Salesforce   Talkdesk   Five9   10711.011 VonageTwilio

Download the agenda to see more!