In 2010, smart companies are now looking to grow the top-line by enhancing the customer experience. ARE YOU?
How is it possible that US Auto Parts realized a 500% increase on NASDAQ, in 2009 no less? How can Netflix leverage its 90%+ advocate customer base to increase both share and cross selling? It’s all about the direct link between a great customer experience and both the top line and the bottom line.
11th Annual Call Center Week - the fastest growing call center event in the world – is unique because a large number of practitioner speakers and senior-level call center professionals will provide real-world insight on what it takes to achieve world-class call center status. We have a COMPLETELY NEW SPEAKER FACULTY who will relate practical, measurable successes as well as lessons on what didn’t work!
Need approval to attend? We want to make it as easy as possible for you to attend this year’s event and have created a ready-to-use letter for approval.
Sponsors & Exhibitors
Media Partners
