June 27 - July 01, 2016 - The Mirage, Las Vegas, Nevada

Contact Us: 1-800-882-8684

INSPIRATIONAL, EDUCATIONAL, COMMUNITY-ORIENTED
From Personalizing to Predicting the Needs of the Customer

Sponsorship Opportunity

WHAT YOU MISSED IN 2015

Post Show Report Available

Watch what happened and see how the customer care community unites to learn, network, and have fun!

2016 Keynote Speakers

World’s Largest Contact Center Conference + Expo

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Attendees

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Sponsors & Exhibitors

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Speakers

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Attending Companies

Apply for the Call Center Week Excellence Awards

The CCW Excellence Awards are dedicated to recognizing superior thinking, creativity and execution across the full spectrum of contact center functions.

Important Dates:

  • Application Deadline: Friday, March 18th
  • Finalist Announcement: First week in May
  • Winners Announcement: During the awards gala on Tuesday, June 28th

Trending Content from the Resource Center

Top 10 Trends in Customer Service Delivery

Summary of trends identified by attendees

CCW & Vegas: The Miracle & Mirage in the Desert

An infographic featuring your CCW experience in one!

Anticipated
Attendee Snapshot

If you’re interested in learning more about the attendees, this is for you.